ACMA New Training Requirements FAQs

ACMA- New Training Requirements. Frequently Asked Questions

There are new regulatory requirements for cabling providers. If you’re a cabler who installs specialised cabling in customer premises, make sure your qualifications satisfy the cabling provider rules.

  • What are the cabling provider rules?

The ACMA’s cabling provider rules (CPRs) regulate the installation and maintenance of cabling in customer premises. Under the CPRs, cabling providers must be registered by ACMA-appointed registrars. To be registered, you must meet certain competencies that the ACMA has set. These competencies form the basis for training programs developed by industry skills councils (ISCs).

The ACMA has amended the cabling arrangements to ensure all cabling providers have the necessary skills to perform specialised cabling work for the current and emerging customer cabling environment.

Click here for a copy of the Cabling Provider Rules 2000

  • What’s changing?

Cabling providers undertaking broadband, structured, optical-fibre or co-axial cabling work must have the training competencies relevant to this specialised cabling work. The new competencies only apply to you if you’re undertaking relevant specialised cabling work within customer premises.

The new competency requirements will apply from 1 July 2012. Existing cabling providers who install those specialised cables, but who have not already attained the additional competencies, will have a two-year transition period to attain those competencies.

  • Do I need to demonstrate that I have had experience?

You must have a minimum of 80 hours for Restricted Registration or 360 hours for Open Registration hands-on industry cabling experience before Cabling Registration can be granted. This can be obtained either under the direct supervision of a Registered Cabler, or experience gained in other relevant cabling activities such as telecommunications, electrical, data, security, or fire alarm cabling.

Applicants must provide sufficient evidence of actual cabling experience using one or more of the methods below:

  • A signed statement by Registered Cabler who has directly supervised you, detailing your 80 hours experience for Restricted Registration. Click here to download the Restricted Registration Experience Statement and have your supervising Registered Cabler complete it); or
  • A signed statement by Registered Cabler who has directly supervised you, detailing your 360 hours experience for Open Registration. Click here to download the Open Registration Experience Statement and have your supervising Registered Cabler complete it); or
  • A detailed log book of cabling experience showing dates and types of work that has been provided; or
  • Evidence of a suitably recognised industry trade qualification, involving cabling practices (eg qualified electrician, Foxtel installer, audio/visual installer); or
  • A statutory declaration signed by you in the presence of an authorized witness setting out the details of your experience. (click here to download Statutory declaration form)


  • Does it affect me?

If you have previously attained endorsements for Cat 5, Fibre or Co-ax, you won’t need any additional training. These endorsements are equivalent to the new structured, optical fibre and coaxial cabling competencies respectively.

Open registered cabling providers

You must attain additional competencies by 1 July 2014 for structured, optical fibre and co-axial cabling, if you perform that type of cabling work.

Restricted registered cabling providers

You must attain an additional competency by 1 July 2014 for broadband cabling work if you perform that type of cabling work. The new competency for restricted CPR holders working on specialist cabling is for point to point work only and is not an “endorsement” such as has applied to the Open CPR holders.

  • Will Lift CPR be affected?

If not working on broadband, the current arrangements will continue. There may be some minor training content variations over time but the current competency listed in the Telecommunications Training Package ICT10, will continue to be an “add on” to the electrical specialist qualification for the elevator industry.

  • Should I wait until 2014 to get the new competencies?

Most industry stakeholders are recommending that all cablers future proof their registrations over time by gaining the additional specialist competencies as soon as possible. This will then avoid the situation of a number of cablers all wanting to upgrade their registration at the same time. It will be impractical in most cabling work situations to determine in advance the type of cable likely to be encountered on a daily basis in a broadband environment, particularly as the New Broadband Network expands and replaces, over time, the Telstra copper carrier network and more customers use broadband products.

Although a transition period applies, the reality is that already there has been an upturn in training for “endorsements” or ACMA specialist competencies and most employers will favour recruiting staff with the specialist competencies.

  • Is vendor training acceptable?

Although most vendors have good quality training for specialist cabling roles and usually require Open CPR entry, these are only currently accepted by a registrar as “industry recognised” and when mapped to the benchmark competencies.  Most Vendor training is for warranty purposes and often falls short of national competency requirements.

Some Vendors, such as Krone, aligned their programs several years ago and only a very small number of Vendors have had their programs mapped in recent times for “industry recognised” endorsements.

After 1 July 2014 only national competencies will be recognised.  That means vendors will need to align their programs to competencies in the training package if they want them ACMA recognised from then on and will need to arrange an alliance with an RTO as only RTOs will be able to issue formal certifications and statements of attainment.  Recognition of prior learning will apply.

  • Where can I find a list of approved training providers that can provide the training that I require?

A list of approved training providers in each state can be found on this website. 

Have the new competencies been reflected in the Pathways document?

The new competencies will be reflected in the revised Industry Pathways document located on the ACMA website.

Will I have to pay an additional fee to TITAB to add the new competency requirements to my registration card?

If you have undertaken training to enable you to upgrade your registration, you will need to complete an upgrade form

TITAB can then add your details to the cablers database which is then uploaded to the online TITAB website. You will also receive a new card and a certificate which will be sent to your postal address. The cost is $25 including GST.

Please note: If you are upgrading your registration at the same time as your renewal you will not incur this additional fee.

  • Do I need an Open registration to connect to Satellite-Pay TV?

If it is likely to be connected to a telephone connection you must have an Open registration.

Where can I get more information?

If you have any questions about your registration please contact TITAB on 03 9631 0800 or by email at