Installation Information


Useful NBN documentation for  Registered Cablers, Builders & Developers

 The ACMA and Registrars, receive numerous calls from cablers related to the installation requirements for the NBN.  Please see the following links for some useful information:  

Builders and contractors guidelines – web page has links to several documents containing comprehensive guidelines to help you prepare your new development for the NBN network. 

Lead-in Trenching Requirements – document includes information related to the lead-in requirements. 

Authority to alter facilities in residential and small business premises – document authorises registered cabling providers to move, remove or alter certain NBN owned copper network cabling and assets. Note that this includes authorising a cabling provider to rearrange a star-wired installation to support a single-ended, bus-wired or “Mode 3” configuration for connection of a VDSL2 service, monitored security alarm, personal response (emergency call/medical alert) system etc. 

Pre-Install Request Fact Sheet -  information for builders, developers and authorised representatives of the ability to request a pre-install of NBN in-home equipment (prior to residents moving in once lock-up stage has been achieved). 


NBNCo advice for Registered Cablers regarding lift phones & fire panels

The NBNCo has created an assessment guideline as a guide for Registered Cablers in assessing existing in-building wiring prior to a lift or fire indicator panel being connected to the NBN. Click here to access the assessment guideline.

Cabling between buildings (Part 1)

(by Terry Phillips, former member of the various Wiring Rules committees 1991-2013)

The current telecommunications wiring rules, Australian Standard AS/CA S009:2013, Installation requirements for customer cabling (Wiring rules), came into effect on 1 July 2013.  With the new rules came a new clause, 17.3.1, that sets out requirements for cabling between separate buildings.  To some cabling providers, this clause seemingly precludes the use of twisted pair cable for cabling between buildings.  However, this is a misinterpretation of the clause.

The clause in question is poorly written, which is presumably why it is being misinterpreted.  I am allowed to be critical about the composition of this Clause because I am the one who drafted it!  In paraphrase, what the clause really states, after factoring in the cross-references and the notes but omitting a few esoteric details that most cabling providers won’t understand, is this:

Click Here to read more


Technical & Safety Requirements

ACMA have recently put together a very helpful web page of technical articles and facts sheets to address a range of different issues cablers may come across.

 Some of the articles available are:

  •  Providing a mode 3 socket to an existing installation
  • The Network Boundary Device (NTD)
  • Frequently asked questions
  • Common earthing faults with customer switching systems
  • Telecommunications Cabling Provider Rules
  • Installations requirements for customer cabling (Wiring Rules)
  • Requirements for underground cable

Click here to view the ACMA Technical & Safety Requirements page


Confusion continues regarding the colour of conduit used for housing communications cabling in indoor and outdoor situations.

Click here to view a document produced by the ACMA explaining the correct use of conduit.


Earthing Systems 

Arising from the December 2001 changes to the Wiring Rules (AS/ACIF S009:2001), a number of minor changes to Earthing Practices have been introduced.

Click here to view the document produced by the ACMA.

C-Tick and A-Tick Compliance Labeling

The Australian Communications and Media Authority (ACMA) have established a broad regulatory compliance framework that includes four regimes, each administered by Labelling Notice (LN):

  • Radiocommunications (Electromagnetic Compatibility) under the EMC-LN, for electromagnetic compatibility performance of electrical and electronic devices, vehicles and devices with internal combustion engines
  • Radiocommunications (Devices) under the RLN,  for radiocommunications transmitters
  • Radiocommunications (Electromagnetic Energy) under the EME-LN, for electromagnetic energy health exposure from radio transmitters
  • Telecommunications customer equipment (CE) and customer cabling (CC) under the TLN, for telecommunications

This document is a summary of existing ACMA published compliance and labelling information.  

Click here to view the document produced by the ACMA

Regulatory Compliance Mark (RCM)

Regulatory Compliance Mark (RCM) is a graphic symbol indicating a supplier's claim that a product meets applicable regulatory requirements. Typical examples include electrical safety under State Electricity Acts - Electromagnetic Compatibility (EMC); and radio communications requirements under the Australian Radio Communications Act and New Zealand Radio Communications Regulations.

Click here for a document which further explains RCM