Technical Information from the ACMA

You can access technical information from the ACMA website.

or by sending an email to or by calling 1300 850 115.


 Cablers Toolbox

TITAB have had a number of enquiries from cablers about the rules and regulations that govern their industry.

In a lot of cases this information is just as important as having the right tool for the job.

The ACMA have on their website a lot of information that should be accessed by cablers in carrying out their day to day activities.

Please keep this information in a handy place, such as on your phone or tablet so that you are always "connected".

Below is a list of information that can be accessed at the following link:

Cabling index

  • Training for cablers
  • Pathways to ACMA Cabling Provider Rules-Cabler Registration
  • Fact sheets and technical articles
  • Frequently Asked Questions
  • Brochures
  • Legal Documents
  • Forms
  • Register of suppliers using alternative path to labelling for cabling products
  • Consumer information
  • Complaints form for reporting unregistered cablers or non-compliant cabling work
Fact Sheets and technical articles
  • Telephone cabing in your home
  • Telecommunications infringement notices
  • Alternative labelling for suppliers of cabling products
  • Remote power-feeding on telecommunications circuits
  • Providing a mode 3 socket to an existing installation
  • The Network Boundary Device (NTD)
  • Rules for cabling communications earthing systems
  • Telecommunications cabling in buildings with a high voltage electrical supply
  • Network boundary distributor installations
  • Special application cables to meet water penetration requirements for underground installations
  • Requirements for underground cable
  • Common earthing faults with customer switching systems
  • Do you want to be a registered cabler?
  • TCA form-Guidelines
  • Specialised cablers-The rules have changed
Legal Documents
  • Telecommunications Cabling Provider Rules 2014
  • Telecommunications (Types of Cabling Work) Declaration 2013
  • Australian Standard: Requirements for Customer Cabling Products-AS/CA S008:2010
  • Australian Standard: Installation requirements for customer cabling (Wiring Rules)-AS/CA S009:2013
  • Telecommunications Labelling (Customer Equipment and Customer Cabling) Notice 2001
  • Telecommunications (Section of Telecommunications Industry) Determination 2003 (No.1)

Placing Connectors on Fixed Cabling

Below is advice from the ACMA dated 5/12/12 regarding installing plugs onto fixed customer cabling:

  • Under the ACMAs cabling provider legislation it would be illegal for end-users to connect or disconnect fixed cabling.  The exemption for end-users under the current ‘Telecommunications (Types of cabling work) Declaration 1997’ schedule 1 section (4) only allows the end-user to connect or disconnect “associated customer equipment”.

Associated Customer Equipment is defined in the declaration as:

a)      a pre-terminated patch cord; or
b)      a per-terminated patch lead; or
c)      an adaptor; or
d)      a per-terminated telephone extension cord

  • The committee reviewing the wiring rules (S009) have recognised this issue and have included a new section (5.15) in the draft standard to address this problem.  The new proposed words are:

5.15 Connection of customer equipment

Fixed or concealed cabling shall not be terminated on a plug for connection of customer equipment unless—

(a) The customer equipment will only be connected by a cabling provider and connection of the customer equipment by a person who is not a cabling provider is prevented by effective means; or

(b) The plug is an integral part of a device that is fastened to a wall, floor or ceiling or other permanent building element.

  • Note: Plugging a cable or cord into a socket is ‘cabling work’ as defined in section 418 of the Telecommunications Act 1997, for which cabling provider registration would normally be required. However, end-users (customers) are exempted from the need to be registered cablers to plug properly manufactured and compliance-labelled cords into wall sockets or patch panels by virtue of the Telecommunications (Types of Cabling Work) Declaration 1997, which declares that the connection by an end-user of a compliance-labelled (e.g. A-ticked), pre-terminated patch cord, pre-terminated patch lead, adaptor or pre-terminated telephone extension cord, is a type of cabling work that is exempt from the cabling provider registration requirements.
  • The NBN Co ‘End user premises handbook’ also addresses this issue in section 7.  In section 7.4.10 it states that:
  • …………….If the NTU is indoor, the RG (or end-user device) may connect directly to the NTU using a fly lead and provide wireless access to the data service, and the End User equipment may also connect directly into the RG (or end-user device) via fly leads, thus obviating the need for Ethernet cabling in some cases. Where the RG (or end-user device) is to be located in a separate room to the NTU, the installation of new Class D (Category 5) or Class E (Category 6) Ethernet cabling will usually be required. Each end of this cabling should terminate on a modular socket described in Section 7.4.11, which is mounted on a suitable wall plate for connection of the NTU and the data interface of the RG (or end-user device) via fly leads. Under no circumstances should fixed cabling connect directly to the NTU or the RG (or end-user device) or it may be technically illegal for the End User to connect or disconnect the plug for testing the service at the NTU/RG/end-user device (unless the End User is a registered cabling provider).
  •  Although Telstra do not currently have any official documentation on its web site stating its policy regarding its requirement that fixed cabling must be terminated on flush plate mounted sockets, I have been informed that there is an intention to do so.


Authority to Alter (A2A)

Below is an article that was produced by ACMA regarding the new Telstra A2A.  This article is intended as a guide only and the information should not be relied on as legal advice or regarded as a substitute for legal advice in individual cases.

"Good news for fire alarm and security system installers 

Ever had difficulty installing a mode 3 socket for a fire alarm or security system in a residential home or small office?  Well Telstra has made provisions for registered cablers to install a mode 3 socket on the carrier side of the first socket in certain circumstances.

Telstra has issued a specification, 012882, to authorise registered cabling providers to alter certain Telstra facilities in residential dwellings under specified conditions. Telstra Specification 012882 only applies where the network boundary point is the first outlet. This includes small business premises having the same cabling characteristics as a normal home. Authorised alterations are generally limited to the cabling inside the building.

The acronym A2A stands for Authority to Alter and is used to describe Telstra's specification entitled Alteration of Telstra facilities in Residential Buildings ? Information for cabling providers. Because Telstra is responsible for maintaining service to the first outlet (ie. to the network boundary point, which remains at the first outlet under A2A), Telstra requires the cabling provider to maintain Telstra?s cabling standards up to, and including, the first outlet by using only Telstra-approved products and Telstra-approved cabling practices.

Telstra's A2A specification #012882 can be down-loaded from the Telstra web site at:

The authorised activities that allow security cabling providers to alter the lead in after the building entry point and on the carrier side of the first existing socket are listed in section 3.3 (b), (e) and (f).  The diagrams that show fire alarm and security cablers how to alter cabling to suit their needs are contained in section 8.4 and 8.5."

Please note: This article is intended as a guide only and the information should not be relied on as legal advice or regarded as a substitute for legal advice in individual cases. 

AS/CA S009 Updated

The new technical standard AS/CA S009 is now available. 

The full detail of changes to the wiring rules are available at the Communications Alliance

Are you happy with the standard of cabling work being carried out?

In association with ACMA and other registrars, TITAB is encouraging cablers to report any non-compliant cabling.  To download the complaints form please click here