Technical Information

You can access technical information from the ACMA website or by sending an email to or by calling 1300 850 115.


 Cablers Toolbox

TITAB have had a number of enquiries from cablers about the rules and regulations that govern their industry.

In a lot of cases this information is just as important as having the right tool for the job.

The ACMA have on their website a lot of information that should be accessed by cablers in carrying out their day to day activities.

Please keep this information in a handy place, such as on your phone or tablet so that you are always "connected".

Below is a list of information that can be accessed at the following link:

Cabling index

  • Training for cablers
  • Pathways to ACMA Cabling Provider Rules-Cabler Registration
  • Fact sheets and technical articles
  • Frequently Asked Questions
  • Brochures
  • Legal Documents
  • Forms
  • Register of suppliers using alternative path to labelling for cabling products
  • Consumer information
  • Complaints form for reporting unregistered cablers or non-compliant cabling work

Fact Sheets and technical articles

  • Telephone cabing in your home
  • Telecommunications infringement notices
  • Alternative labelling for suppliers of cabling products


  • Do you want to be a registered cabler?
  • TCA form-Guidelines
  • Specialised cablers-The rules have changed

Legal Documents

  • Telecommunications Cabling Provider Rules 2014
  • Telecommunications (Types of Cabling Work) Declaration 2013
  • Australian Standard: Requirements for Customer Cabling Products-AS/CA S008:2010
  • Australian Standard: Installation requirements for customer cabling (Wiring Rules)-AS/CA S009:2013
  • Telecommunications Labelling (Customer Equipment and Customer Cabling) Notice 2001
  • Telecommunications (Section of Telecommunications Industry) Determination 2003 (No.1)


AS/CA S009:2013 Updated

The new technical standard AS/CA S009:2013 is now available. 

The full detail of changes to the wiring rules are available at the Communications Alliance

Are you happy with the standard of cabling work being carried out?

In association with ACMA and other registrars, TITAB is encouraging cablers to report any non-compliant cabling.  To download the complaints form please click here

Communications Alliance was formed to provide a unified voice for the Australian communications industry and to lead it into the next generation of converging networks, technologies and services.

You can access technical information and technical standards from the Communications Alliance (formerly ACIF) website

AS/CA S009:2013 Installation requirements for customer cabling (Wiring Rules)

AS/CA S009:2013 specifies the rules cablers must follow for the installation and maintenance of fixed or concealed cabling that is connected to the telecommunications network. It does not cover cable installations in the carriers' networks. It is an updated version of the 2001 edition.

Click here to view the Wiring Rules


G649:2017 Cabling Existing Telecommunications Services in the Customer’s Premises for the nbn™


G649.1:2017 (.pdf, 1618 KB)
G649.2:2017 (.pdf, 1385 KB)

These instructions are designed as a guide to registered cabling providers (Cablers) attending the customer premises to migrate the existing customer services from the existing Telstra or Optus access network technology to the FTTP, FTTN. FTTB, FTTC and HFC nbn™ access network technologies.

It provides information on the preparatory steps for migrating the customer, identification of services and equipment, determining the most appropriate reconnection method and verification of the cabling work post-migration. It takes into account where there are ‘over-the-top’ (OTT) services such as personal medical alarms and security alarms for their continuing functioning once the cabling work has been completed.

Useful NBN documentation for  Registered Cablers, Builders & Developers

 The ACMA and Registrars, receive numerous calls from cablers related to the installation requirements for the NBN.  Please see the following links for some useful information:  

Lead-in Trenching Requirements – document includes information related to the lead-in requirements. 

Authority to alter facilities in residential and small business premises – document authorises registered cabling providers to move, remove or alter certain NBN owned copper network cabling and assets. Note that this includes authorising a cabling provider to rearrange a star-wired installation to support a single-ended, bus-wired or “Mode 3” configuration for connection of a VDSL2 service, monitored security alarm, personal response (emergency call/medical alert) system etc. 

Pre-Install Request Fact Sheet -  information for builders, developers and authorised representatives of the ability to request a pre-install of NBN in-home equipment (prior to residents moving in once lock-up stage has been achieved). 

Technical & Safety Requirements

ACMA have recently put together a very helpful web page of technical articles and facts sheets to address a range of different issues cablers may come across.

 Some of the articles available are:

  •  Providing a mode 3 socket to an existing installation
  • The Network Boundary Device (NTD)
  • Frequently asked questions
  • Common earthing faults with customer switching systems
  • Telecommunications Cabling Provider Rules
  • Installations requirements for customer cabling (Wiring Rules)
  • Requirements for underground cable

Click here to view the ACMA Technical & Safety Requirements page



Regulatory Compliance Mark (RCM)


Regulatory Compliance Mark (RCM) is a graphic symbol indicating a supplier's claim that a product meets applicable regulatory requirements. Typical examples include electrical safety under State Electricity Acts - Electromagnetic Compatibility (EMC); and radio communications requirements under the Australian Radio Communications Act and New Zealand Radio Communications Regulations.

Click here for a document which further explains RCM

This document sets out the training pathways for persons wishing to become a registered cabling provider (cabler) under the Australian Communications and Media Authority (the ACMA) customer cabling regulatory requirements.This November 2016 edition updates the pathways with changes to the ICT10 Integrated Telecommunications Training Package that are now in the ICT Information and Communications Technology Training Package (Release 3.0).

Use of this document

This document is intended to be the primary information source for registered training organisations (RTOs), registrar organisations and cabler assessors to determine appropriate training pathways for candidates for cabling registration..

The charts can also be used by RTOs in determining which programs they will offer and the specific details of those programs.To download the full updated version of the document click here.